TNG RETAIL SERVICES BLOG

Anita Baldwinson

Recent Posts

shopping is different now: do your part

Posted by Anita Baldwinson on April 7, 2020

TNG_Retail_Services_3116-stocking-1

As a merchandising company, we support grocery stores and retailers all over America. Our people are on the front lines, in stores, enabling essential services to continue during unprecedented times. These front line workers are truly unsung heroes.

Indeed, these are not usual times. On behalf of those working to provide essential services to all of us, we remind everyone to do your part.

To our workers: TNG Retail Services offers our sincere thank you for all you do to make more possible for everyone at this time. Remember, you must do what's best for you and your families. Our team members are not required to work and some are choosing the leave of absence option. Many are choosing to work, because they can and want to support our clients and their family during this crisis. For Covid-19 updates please refer to our webpage by clicking here

For all of us out there shopping: We need to remember to be kind, practice social distancing and plan trips carefully. For more shopping information, please check out these tips from Supermarket News.

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Topics: Merchandising, people powered, Retail Stores, Crisis Support, Restocking at Retail

We salute essential businesses & our merchandising team

Posted by Anita Baldwinson on April 2, 2020

TNG_Retail_Services_Resilience_Courage_of_Team

In times of crisis, essential businesses make all the difference. Grocers and retailers operating in strained and stressed times give us hope and sustenance. It is a big ask with customer demand at an all-time high for certain items. These businesses are our customers. Our people are working in stores as much needed support during this COVID pandemic.

To the essential businesses we support and to our own TNG Retail Services workforce, we honor the work you are doing. We appreciate your service. We value you! You are all making more possible for our country during this time. We offer a sincere thank you.

Everyday, we hear from grocers and retailers. The thank you’s for the contributions of our people pour in. We know that our people are outstanding, and it is with great and humble pride that we accept the praise, on their behalf.

Here are just some of the comments we've received:

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Topics: CPG companies, culture, compliance, #retailexecution, #storelevelexecution, #restockingstores, #crisissupport, #peoplepowered

Crisis Support

Posted by Anita Baldwinson on March 26, 2020

TNG_Retail_Services_Team-Restocking_Stores

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Topics: #retailexecution, #storelevelexecution, #restockingstores, #retailpartners, #crisissupport, #peoplepowered

Rethinking Staple Categories For Added Profits In Grocery

Posted by Anita Baldwinson on July 3, 2019

Merchandising_HBC

As with so many things, Millennials are making changes and redefining how we think about customer experience. Shopper types have changed and continue to evolve. The relentless rise of on-line continues to shape expectations at store level also. Shoppers and consumers are certainly more educated today and peer reviews play into expectations as well creating fluidity of loyalty. No doubt, exceeding expectations at the point of purchase is key in gaining market share, across all industries. For grocers, the opportunities to continue capture this demographic are rife. Most especially, the HBC (health and beauty care) and GM (general merchandise) categories have so much potential to introduce unique products that appeal.

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Topics: Merchandising, product movement, one contact for merchandising, retail re-alignment, causal data collection, checkout management, in stock at retail, CPG companies, build your brand at retail, national merchandising coverage, set up displays quicker, appeal to millennials at retail

Time to Plan the Holiday Season at Retail?

Posted by Anita Baldwinson on June 7, 2019

As you know, there is no better time to plan for the coming holiday season, than summer!

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Topics: Merchandising, one contact for merchandising, boost product sales, product cut-in, retail re-alignment, data validation, retail sales data, causal data collection, in stock at the front end, checkout management, stay in stock, in stock at retail, CPG companies, build your brand at retail, national merchandising coverage, build holiday sales, set up displays quicker

TNG's 50th live Fish Delivery

Posted by Anita Baldwinson on October 15, 2018

Exciting! This past September TNG completed its 50th Ripley’s Aquarium live fish delivery.

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Topics: Distribution, delivery, logistics, product movement, Ripley's Aquarium

Data, married up with reality at retail, is smart retailing

Posted by Anita Baldwinson on October 3, 2018

Customer-obsessed companies are using their data in ever smarter ways. Today, technology systems are a great resource, allowing for smarter decisions being made at retail. Those systems are providing more and more sophisticated analytics to be able to slice and dice the information for those decisions. John Tavolieri, President of U.S. FMCG and Retail and Chief Technology and Operations Officer at Nielsen states... “Now more than ever, speed of data is imperative. Earlier data delivery leads to faster, data-driven actions. For all companies navigating the current dynamic business environment, every day counts.”1. 

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Topics: boost product sales, data validation, retail sales data, causal data collection

Retail that gets it right

Posted by Anita Baldwinson on September 18, 2018
Being part mind-reader, part strategist, helps

So much is in the news about how retail is stumbling, sinking, closing and shuttering. It is true. There are many dying retailers. As times change and customer demands evolve, retailers must keep up or stay ahead. Actually, the successful retailers are the ones that anticipate what their customers want before the customers know themselves – part mind reader, part strategist all wrapped in the most enticing of packaging.

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Topics: Merchandising, general merchandise, millennials, trends, Distribution, DSD, delivery, logistics, product movement, product cut-in, resets, front-end management, retail re-alignment

Integral link for retail success? Who knew...the supply chain

Posted by Anita Baldwinson on August 27, 2018

DSD20Every retailer knows that times are tough right now. It can seem unrelenting with an onslaught of new issues every day. With one part of the puzzle in hand, another seems to falter in a constant battle to remain relevant and thriving. The pinch is real.

A recent article outlines the wildcard nature of the supply chain as the integral link for retail success. It starts the discussion with: “…as much as grocers continue to invest in building a better shopping experience, consumers still think of a trip to the grocery store as a chore”1. If that is the case, then consumers will continue to look for alternatives to cut out just one more ‘chore’ in their already busy lives. If we look at retailers that are doing “better than” some of the others, are there patterns? Does the excitement of discovery and treasure hunt in a Costco make the shopping experience better for the shopper? If so, how does grocery incorporate more of that element into their stores? It could be that they customize more, experiment more with different products or try to localize products. It could be how they present that product to shoppers. The store within a store is gaining ground. Retailer operations along with limited distribution space often don’t make this an easy task, however.

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Topics: Retail, trends, Distribution, DSD, delivery, clipstrips, cpg, product movement, product cut-in, resets

Thinking About A Check-Out Redesign?

Posted by Anita Baldwinson on June 4, 2018

FEM install

You’re wanting a new front-end look and are designing your checkout. When does it make sense to bring in a supplier to help?

Recently, a large retailer, based upon what they were hearing in the marketplace and on the advice of some interested parties, decided to change up their front-end checkout units. The result was an aesthetic look that didn’t quite turn out like they had hoped in terms of ensuring the space was productive.

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Topics: boost product sales, resets, front-end management, retail re-alignment